Are You New Around Here ?
If you’re new to the carpet washing business—whether you’re unfamiliar with the machines or just considering starting a new venture—the first thing you likely want to know is the price of the equipment. While pricing is important, how you communicate with a supplier is equally crucial.
How to Ask for Machine Prices
Simply asking, “How much is a carpet washing machine?” isn’t the best way to signal your interest to a supplier. They might immediately assume you know nothing about these machines. If it’s a supplier with ill intentions, they could offer you the cheapest (and very likely the least useful) carpet washing machine just to get your money, which is quite common in our industry.
However, a supplier who genuinely wants to help you needs more information than just a price question.
Providing Your Company Profile
The best way to start, after introducing yourself by name, is by introducing your company. Provide your company’s profile, how long it’s been in business, your location, the services you offer, and of course, detailed information about your project. This includes specifics about the shop where the machines will be installed (a drawing if possible) and what you’ll need for the business. If you are an intermediary company, you should inform the supplier beforehand. It’s best if you send your emails from a commercial email address (not GMail, Yahoo, or Outlook, but an email ending with your website domain). This will leave a good impression on the supplier.
Advice for New Entrepreneurs
If you’re new to this business and don’t yet have a company, you should clearly explain your intentions. Some of the questions mentioned above are still relevant: state your location and where you’re starting your project. Let them know if you have a shop suitable for the business, adding details like its area and power grid capabilities. As you might not have a commercial email address, the supplier may suggest other communication methods (like WhatsApp or Messenger). This shouldn’t be a problem for you, because in most cases, emails sometimes don’t reach their actual address and therefore aren’t read. The supplier simply wants confirmation that you received their email.
Specifying Products of Interest
A supplier can have a large number of products, ranging from industrial fully automatic carpet washing machines to hydroextractors. In this case, you need to explain which specific machines you’re interested in. This will allow you to get a quote faster. The supplier will send you a catalog either via email or by other means. In this catalog, the machines are probably presented in different models. It should be remembered that model numbers usually indicate size (for example, if a carpet washing machine model number is 3200, it means it’s for carpets up to 3.2 meters in width; the length doesn’t usually matter for carpet washing machines). If you specify each machine you need one by one (for example: a 4200 fully automatic carpet washing machine with 4+4=8 disc brushes and 1 cylindrical brush, and a 4200 carpet wringing machine with 450 mm diameter and a braking system), it will show that you’ve read the supplier’s catalog in detail and paid attention to every aspect.